This is a detailed document of terms and conditions that are chiefly intended for the users of bookflyus.com. It is advisable for all the users to read carefully all the terms and conditions before accessing the services. If a user operates the services then, it is measured as the individual sanction to the Terms of Use. On the contrary, if user doesn’t covet for agreement over the terms and conditions stated over the website, then they should not make use of the website.
The company works with a motive to serve their customers with best of the services and has designed the website for the same purpose to bring convenience in every step for the customer. Hence, any activity which is against the law or found illegitimate is strictly not acceptable over the website.
The unlawful activities are-
The company guarantees their customers to provide the best flights at most budget prices. Also, the company gives their customers the authority to claim the refund in case the customer gets the same flight tickets which he/she has booked with bookflyus.com at lower prices. In this case, we will cancel the booking and return the money as per our refund policy. Under this provision, we may ask the customer to present us with proper documentation behind the case. The customer may also have top resent the link of the website page that is showing the lower airfare than ourwebsite. After checking up with all the documents, if the customer’s claim approved as valid, then we will either endow you with reimbursement or give you the compensation for the difference in fare.
Site handling and ticket booking
The person handling the website to utilize its services should have attained the age of 18 or more according to the company’s terms and conditions. Only the user with age of 18 years or above has the official permission to access to our services available on the website. If the user is employing the amenities for any other individual, then it becomes the major accountability of the user to make the other person aware of each and every term and condition of the website that are stated clearly for booking the tickets and other services. Only the user will be answerable for the conditions made by individuals under your supervision or direction. Bookflyus.com permits the user to share the material with the website; though they have to ensure the approval of the laws,standards and manner of the site.
The costs demonstrated on the website comprise of all government taxes.
If in any case, the prices of the flight tickets get increased, inaccurate price display due to server error,payment gateway issue etc then bookflyus.com is prone to terminate the booked tickets and surrender the amount received as Cancellation Charges. The difference of the amount should be paid to bookflyus.com account, just after the communication with bookflyus.com.
It is obligatory to reimburse thetotal amount proceeding to the affirmation of your booking.
If the ticket to be booked is for an infant, then in this case, the infant should be 2 years or below 2 years of age. Customer has to show the valid identity proof of the infant at the time of travelling. If the age of infant is above 24 months then you need to book a separate ticket for the kid.
Also, under this provision, the infant while travelling must be accompanied with an adult with minimum 18 years of age.
The tickets/bookings issued to customer shall be governed under the terms and conditions of the respective Airlines/Supplier.
After getting done with the booking procedure, the customer will receive a verification email along with the booking number. Through this verification email, the deal with milieu to the services will come into existence to both customer as well as provider. In the email, the customer will receive all the necessary and mandatory information regarding the booking and travel in detail. It is expected from the customer to verify that their booking is done correctly or not as sometimes Travelagent’s booking system can make errors, so test out it once before going on for disbursement process.
Apart from all the Travel Agent's cost and taxes, bookflyus.com may demand a management charge as mentioned underneath. These charges are applicable on each and every ticket and are pertinent for every individual. Bookflyus.com claims for this charge as an administration charge and is absolutely non-refundable.
As per directives of different airline companies, there may have some extra charges that are being charged depending upon the booking class, time slot or flight. The revision fee may also fluctuate by airline to airline, flight and booking class. If there are any modifications, it should be made at least 3 days before the departure date.Duration of travel time can also be different for different airlines; for that reason it is recommended to maintain communication with our customer service for correct and updated information.
Cancellation and exchange
Generally, the flight tickets once booked are non-refundable. In some circumstances, where the carrier allows cancellation, then a credit might be substantial in opposition to potential ticket by same traveler on the same airlines. The airlines have their own guiding principle of credit implementation date, which can’t be employed after its termination.So, in provision of cancellation, we appeal customers to scrutinize the constraints with customer service professional. The Cancellation of tickets is applicable before the flight takes off otherwise, there will be no cancellation. If you have planned to make a new booking and wish to employ the airline credit, then you have to pay the amount of difference in the fare if exist.Executive of carriers made such sort of approaches and policies; we are not allowed to interfere in between.
Phone No: 1-646-506-4881